Privacy Policy

WEBSITE PRIVACY POLICY puzzleit.club

The following Privacy Policy is published by JustMobi LLC (INN 6324091190, OGRN 1186313038163, legal address: 445004, Samara region, Togliatti, Michurina st., 27A, hereinafter - Site Administrator, Company, We, "Operator"), which was drawn up in accordance with the requirements of the Federal Law of July 27, 2006 No. 152-ФЗ "On Personal Data" (hereinafter - the Law on Personal Data), the requirements of the General Data Protection Regulation (hereinafter - the GDPR), the requirements of the Guide to Protecting the Confidentiality of Personally Identifiable No. SP 800-122 and regulates the practice of collecting information on the site puzzleit.club.

In particular, it specifies the types of information that We collect about the User when he uses the Site puzzleit.club, and the ways in which we use this information.

This Privacy Policy applies primarily to the information we collect; however, part of this Privacy Policy that relates to the General Data Protection Regulation (GDPR) may apply to some data that you provide us offline and / or by other means, as well (for example, live, by phone or by mail).

This Privacy Policy was created to show our particular focus on privacy and security. This Privacy Policy describes how our Company collects information from all end users of our Internet services ("Services"), including those who have access to some of our Services, but do not have accounts ("Visitors"), and those who may purchase the Products and / or pay the monthly subscription fee for the Service ("Members").

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that any disputes about confidentiality will be governed by this Privacy Policy. In order to comply with changes in technology and to enact new regulations and laws, we may need to change our Policy in the future, in which case we will post changes to this Privacy Policy on this website. By continuing to use the Site following the posting of any such changes, you accept the Privacy Policy as amended.

Using the services of the Site means the User's unconditional consent to this Policy and the conditions for processing his personal information specified therein; in case of disagreement with these conditions, the User must refrain from using the services.


1. GENERAL PROVISIONS

1.1. Within the framework of this Policy, the User's personal information means:

1.1.1. Personal information that the User provides about himself independently when registering (creating an account) or in the process of using the Services, including the User's personal data. The information required for the provision of the Services is marked in a special way. Other information is provided by the User at his discretion. By providing the specified information, the User confirms that he is acting in his own interest, without coercion.

1.1.2. Data that is automatically transmitted to the services of the Site in the course of their use using the software installed on the User's device, including the IP address, cookie data, information about the User's browser (or other program through which the services are accessed), technical characteristics of the equipment and software used by the User, the date and time of access to the services, the addresses of the requested pages and other similar information.

1.1.3. Other information about the User, the processing of which is provided for by the Agreement on the use of the Site.

1.1.4. This Privacy Policy applies only to the puzzleit.club Site. The site puzzleit.club does not control and is not responsible for the sites of third parties to which the User can follow the links available on the Site puzzleit.club.


2. SCOPE AND PURPOSE OF PROCESSING PERSONAL INFORMATION OF USERS

2.1. Users may be asked to provide certain personal information when registering on and using the Site, including name, address, telephone number, billing information (such as credit card number) and the type of personal computer used to access the Services. Personal information received from Users during the registration process (or at any other time) is used mainly to provide an individual approach when using the Site. The information you provide to us will never be disclosed, licensed or sold to a third party. However, there are certain cases, described below, where your information may be shared with a third party.

2.2. The types of information we may collect, store, record on electronic media, organize, process, as well as anonymize and transmit: Name, Email Address, Recipient Address, Billing Address, PayPal Email Address, Age, Gender, Education, Survey and Questionnaire Responses, Registration Source, Account Creation Date, Account Renewal Date, IP Address, Time Stamp, Device Type, Operating System, Browser, Email Open Clicks, User ID, User Behavior, Login History, Ordering Information , Location, Social Media ID, Photo, Language, Country, Time Zone, Birthday, NPS Score, Phone Number, Phone Recording, Reviews.

2.3. The site collects and stores only that personal information that is necessary for the provision of services or the execution of agreements and contracts with the User, except for cases when the legislation provides for the mandatory storage of personal information for a period specified by law.

2.4. The Site processes the User's personal information for the following purposes:

2.4.1. Identification of the User registered on the Site to provide the User with access to the personalized resources of the Site.

2.4.2. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, the provision of services, processing requests and applications from the User.

2.4.3. Determining the location of the User to ensure security, prevent fraud.

2.4.4. Confirmation of the accuracy and completeness of personal data provided by the User.

2.4.5. Creating an account to provide the User with access to the personalized resources of the Site, if the User has agreed to create an account.

2.4.6. Providing the User with effective customer and technical support in case of problems related to the use of the Site.

2.4.7. Implementation of advertising activities with the consent of the User.


3. FILES COOKIES. WEB ANALYTICS

3.1. In order to ensure the full operation of the site, including its adaptation for the User, the site uses cookies, including the following types:
     - Session cookies, which are temporary files and are stored in your browser until you close your browser window.
     - Persistent cookies that are used for repeat visits and are stored in your browser for a certain time.
     - First-party cookies that are created by the website that the user is visiting. Only this website can read the information of these files.
     - Third-party cookies, which are set by organizations that are not the operators of the site that the user is visiting.

3.2. The user has the right to disable or configure the operation of cookies independently in the settings of his browser.

3.3. The user can change or revoke his consent at any time using the administrator feedback form specified on our website. The specified consent applies to the domain puzzleit.club.

3.4. This website uses the following cookies:

3.4.1. If the User has consented to the use of statistical cookies, in order to analyze and adapt the work of the site, the following web analytics are used in his work:

- Yandex.Metrica. On behalf of the operator of this site, Yandex will use the information to evaluate the use of the site by the User, to compile reports on the activities of the website and to provide the Site Administrator with other services related to the use of the site and the Internet. Yandex's ability to use and transfer to third parties information collected by Yandex.Metrica about visits to this Site is limited by the Yandex Privacy Policy. The User can prevent Yandex.Metrica from recognizing you on repeat visits to this Site by disabling Yandex.Metrica cookies in his browser.

- Google Analytics service. On behalf of the operator of this website, Google will use the information to evaluate the use of the website by the User, to compile reports on website activity and to provide the Website Administrator with other services related to the use of the website and the Internet. Google's ability to use and share with third parties the information collected by Google Analytics about visits to this Site is limited by the Google Privacy Policy. The user can prevent Google Analytics from recognizing you on repeat visits to this Site by disabling the Google Analytics cookies in their browser.


4. TERMS OF PROCESSING OF PERSONAL INFORMATION OF USERS AND ITS TRANSFER TO THIRD PARTIES

4.1. The site stores personal information of Users in accordance with the internal regulations of specific services.

4.2. With regard to the User's personal information, its confidentiality is preserved, except for cases of voluntary provision by the User of information about himself for general access to an unlimited number of persons. When using certain services, the User agrees that a certain part of his personal information becomes publicly available.

4.3. The site has the right to transfer the User's personal information to third parties in the following cases:

4.3.1. The user has agreed to such actions.

4.3.2. The transfer is necessary for the User to use a specific service or to fulfill a specific agreement or contract with the User.

4.3.3. The transfer is provided for by Russian or other applicable law within the framework of the procedure established by law.

4.3.4. In the event of a sale or other transfer of the Site, the acquirer acquires all obligations to comply with the terms of this Policy in relation to the personal information received by him.

4.4. When using the Site, the user has the right to link his account on the Site with accounts on third-party sites, such as facebook.com, vk.com, ok.ru.

4.4.1. By linking accounts, the User agrees to receive, store and use his personal data transferred to the Administrator of the third-party site by the Site Administrator puzzleit.club.

4.4.2. By linking accounts, the User confirms that the transmitted information is processed and transmitted by the Administrator of the third-party site with his consent.

4.4.3. The administrator of the site puzzleit.ru processes the information received within the limits and in the form provided for in this policy. The administrator of the site puzzleit.club is not responsible for the actions (inaction) of the administrators of third-party sites.

4.5. The storage and processing of the User's personal data is carried out from the moment the consent is given and until the expiration of 5 (five) years from the date of termination of the use of the Site by the User, the storage and processing of personal data is carried out in any legal way, including in personal data information systems using automation tools or without use of such funds.

4.6. In case of loss or disclosure of personal data, the Site Administrator informs the User about the loss or disclosure of personal data.

4.7. The Site Administrator takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

4.8. The Site Administrator, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.


5. OBLIGATIONS OF THE PARTIES

5.1. The user has the right to:

5.1.1. Receive information regarding the processing of his personal data, with the exception of cases provided for by federal laws. The information is provided to the subject of personal data by the Operator in an accessible form, and it should not contain personal data relating to other subjects of personal data, unless there are legal grounds for disclosing such personal data.

5.1.2. Require the operator to clarify his personal data, block or destroy them if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as take legal measures to protect their rights.

5.1.3. Demand the termination of the processing of personal data.

5.2. The user is obliged:

5.2.1. Provide information about personal data necessary to use the Site.

5.2.2. Update, supplement the information provided on personal data in the event of a change in this information.

5.3. The Site Administrator is obliged to:

5.3.1. Use the information received solely for the purposes specified in this Privacy Policy.

5.3.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not sell, exchange, publish or disclose in any other possible way the transferred personal data of the User, except as provided for in this Privacy Policy.

5.3.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.

5.3.4. Block personal data related to the relevant User from the moment the User or his legal representative or the authorized body for the protection of the rights of personal data subjects apply or request for the verification period in case of revealing inaccurate personal data or illegal actions.


6. RESPONSIBILITY OF THE PARTIES

6.1. The Site Administrator who has not fulfilled his obligations is responsible for losses incurred by the User in connection with the illegal use of personal data, in accordance with the legislation of the Russian Federation.

6.2. In case of loss or disclosure of confidential information, the Site Administrator is not responsible if this confidential information:

6.2.1. Became public domain before its loss or disclosure.

6.2.2. Was received from a third party prior to its receipt by the Site Administrator.

6.2.3. Was disclosed with the consent of the User.

6.3. The Site Administrator is not responsible for the User's personal data obtained by third parties, in the event of his transition to third-party sites, including if links to third-party sites are posted on the puzzleit.club site.


7. DISPUTE RESOLUTION

7.1. Before going to court with a claim for disputes arising from the relationship between the Site User and the Site Administrator, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

7.2. The recipient of the claim within 30 (thirty) calendar days from the date of receipt of the claim shall notify the applicant of the claim in writing about the results of the consideration of the claim.

7.3. If an agreement is not reached, the dispute will be referred to the court in accordance with the current legislation of the Russian Federation.

7.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administrator.


8. CHILDREN'S DATA SAFETY

8.1. The puzzleit.club site is not intended for children under the age of sixteen, and we do not knowingly collect personal information from children under the age of sixteen within the Site. We screen users who wish to provide personal information so that users under the age of sixteen cannot provide such information. If we become aware that we have inadvertently obtained personal information from a user under the age of sixteen within the Site, we will remove such information from our records.

8.2. Since we do not collect any personal information from children under the age of sixteen on the Site, we also do not knowingly share such information with third parties. We do not knowingly allow children under the age of sixteen to publicly post or otherwise distribute personal contact information through the Site.

8.3. Since we do not collect any personal information from children under the age of sixteen and under the Site, we do not condition the participation of a child under the age of sixteen in the online activities of the Site by providing personal information.


9. ADDITIONAL TERMS

9.1. The Site Administrator has the right to make changes to this Privacy Policy without the consent of the User.

The latest revision date of this policy is 11/21/2021.

9.2. The new Privacy Policy comes into force from the moment it is posted on the Site, unless otherwise provided by the new edition of the Privacy Policy.

9.3. All suggestions or questions about this Privacy Policy should be reported to: help@puzzleit.ru.

9.4. The current Privacy Policy is posted on the page at: https://puzzleit.club/privacy_policy.

9.5. This Privacy Policy is an integral part of the Agreement on the use of the Site, posted on the page at: https://puzzleit.club/agreement.